How we will work
with you
Intellectual property (IP) rights are increasingly important to business at all stages of their growth – from start-ups to SMEs to large Corporations. Having easy access to IP expertise facilitates better business outcomes.
We provide a range of services in the sphere of intellectual property. Madderns partners with our clients to obtain the best possible commercial outcomes through understanding their needs and matching those requirements with IP advice and the creation of relevant intellectual property rights such as patent, trade mark and design rights.
As an SME ourselves, we are flexible and innovative in the way we work. You can expect us to stand in your shoes, become a part of your team and to provide you with a high degree of IP expertise across a range of industries and technical specialties.
Our team is highly collaborative both internally and in the way we work with our clients. Irrespective of who within Madderns you deal with, you’ll have access to experts across a very wide range of industries and technical specialities.
Our Team is Your Team, ready to provide excellent, commercially focused and timely advice.
Intellectual property (IP) rights are increasingly important to business at all stages of their growth – from start-ups to SMEs to large Corporations. Having easy access to IP expertise facilitates better business outcomes.
We provide a range of services in the sphere of intellectual property. Madderns partners with our clients to obtain the best possible commercial outcomes through understanding their needs and matching those requirements with IP advice and the creation of relevant intellectual property rights such as patent, trade mark and design rights.
As an SME ourselves, we are flexible and innovative in the way we work. You can expect us to stand in your shoes, become a part of your team and to provide you with a high degree of IP expertise across a range of industries and technical specialties.
Our team is highly collaborative both internally and in the way we work with our clients. Irrespective of who within Madderns you deal with, you’ll have access to experts across a very wide range of industries and technical specialities.
Our Team is Your Team, ready to provide excellent, commercially focused and timely advice.
When you first contact us
When you contact us for the first time, we will connect you with a member of our team with the appropriate legal and technical expertise to match your needs for an initial conversation to obtain an overview of your requirements. This will be prior to any formal engagement to provide specific advice and/or assist in creating IP rights.
Before we start working with you
Before we start working together, we will undertake a “conflict check” to establish whether our new relationship with you would create an actual or possible conflict of interest, or in other words, whether the nature of the work we would be doing with you could or would compromise the interests of an existing client.
In the event of a clear conflict check, we will provide our local clients with our Terms of Engagement, which set out the terms applying to our ongoing working relationship, including information about joint expectations, our professional fees, billing arrangements and communications.
In line with our professional requirements, we will also provide you with a scope of work and a cost estimate for performing that work and will identify the members of our team who will be primarily responsible for conducting that work.
Code of conduct
Our conduct is governed by the Code of Conduct for Patent and Trade Marks Attorneys administered by the Trans-Tasman IP Attorneys Board, a Commonwealth statutory authority which administers the Patent and Trade Marks profession (www.ttipattorney.gov.au).
Madderns and its professional staff are also members of the Institute of Patent and Trade Mark Attorneys Australia (IPTA) which is the peak professional body representing Australian Patent and Trade Marks Attorneys (www.ipta.com.au). As members of IPTA, our professional staff are obliged to follow the IPTA Code of Ethics, which is available on request.
Our aim is to provide the highest standards of professional service at all times and we look forward to developing a successful working relationship based on mutual respect and benefit. We would certainly welcome your feedback should you have any concerns or suggestions to improve our service.
When you first contact us
When you contact us for the first time, we will connect you with a member of our team with the appropriate legal and technical expertise to match your needs for an initial conversation to obtain an overview of your requirements. This will be prior to any formal engagement to provide specific advice and/or assist in creating IP rights.
Before we start working with you
We provide a range of services in the sphere of intellectual property. We partner with our clients to obtain the best possible commercial outcomes through understanding their needs and matching those needs with IP advice and the creation of patent, trade mark and design rights.
As a SME ourselves, we are flexible and innovative in the way we work. You can expect us to stand in your shoes, become a part of your team and to provide you with a high degree of IP expertise across a range of industries and technical specialties.
Code of conduct
Our conduct is governed by the Code of Conduct for Patent and Trade Marks Attorneys administered by the Trans-Tasman IP Attorneys Board, a Commonwealth statutory authority which administers the Patent and Trade Marks profession (www.ttipattorney.gov.au).
Madderns and its professional staff are also members of the Institute of Patent and Trade Mark Attorneys Australia (IPTA) which is the peak professional body representing Australian Patent and Trade Marks Attorneys (www.ipta.com.au). As members of IPTA, our professional staff are obliged to follow the IPTA Code of Ethics, which is available on request.
Our aim is to provide the highest standards of professional service at all times and we look forward to developing a successful working relationship based on mutual respect and benefit. We would certainly welcome your feedback should you have any concerns or suggestions to improve our service.
